Delivery Information

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kisvi.com is committed to excellence, and the full satisfaction of our customers.

kisvi.com proudly offers shipping services. Be assured we are doing everything in our

power to get your order to you as soon as possible. Please consider any holidays that might impact

delivery times.

1. SHIPPING

All orders for our products are processed and shipped out in15-30 business days. Orders are not

shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,

shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there

will be a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct.

We do our best to speed up processing and shipping time, so there is always a small window to

correct an incorrect shipping address. Please contact us immediately if you believe you have

provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are

subject to a restocking fee to be determined by us.

4. LOST/STOLEN PACKAGES

kisvi.com is not responsible for lost or stolen packages. If your tracking information states

that your package was delivered to your address and you have not received it, please report to the

local authorities.

5. RETURN REQUEST DAYS

kisvi.com allows you to return its item (s) within a period of KISVI Hong Kong international group co., LTD days. Kindly be advised that

the item (s) should be returned unopened and unused.

6. OUT OF STOCK ITEM PROCESS

In case of out-of-stock, kisvi.com Wait for all items to be in stock before dispatching

7. IMPORT DUTY AND TAXES

When working with kisvi.com, you have the following options when it comes to taxes as well and import taxes: pre-paid and included in price of order

8. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping

Policy.

9. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts: